Privacy Policy
Effective September 2026
European Passport Office is a private advisory practice. We treat every inquiry as confidential and handle personal information with the same care we would expect for ourselves. This policy explains what we collect, why we collect it, and the limited circumstances in which it may be shared.
1. Information We Collect
We collect only the information you choose to share with us. This typically includes:
- Your name and contact details, such as your WhatsApp number or email address.
- The details of your inquiry, including your objectives and family situation.
- Documents or information you voluntarily provide during an eligibility review.
Our website does not use cookies, advertising trackers, or analytics tools. We do not collect browsing data from visitors.
2. How We Use Your Information
Information is used solely for the purpose of responding to your inquiry and, if appropriate, assessing whether we can assist you. This includes reviewing your profile, preparing a private briefing, and administering any engagement you decide to enter into.
3. Confidentiality
All inquiries are handled privately. We do not disclose client identities, and we do not publish client outcomes or success stories without your written consent. All communications are treated as strictly confidential.
4. Sharing With Third Parties
We do not sell, rent, or trade personal information. Information is shared only where necessary to deliver our services, for example with licensed local counsel or the relevant government authority, and only to the extent required for a lawful pathway. We ask our partners to maintain the same standard of confidentiality.
5. Retention and Security
We retain information only as long as needed for the purpose it was collected, or as required by law. Reasonable technical and organisational measures are in place to protect personal information from loss, misuse, or unauthorised access.
6. Your Rights
You may request access to the personal information we hold about you, ask for corrections, or request deletion. You may also withdraw consent at any time. To exercise any of these rights, contact us through the channel below.
7. Contact
For any question about this policy, or to make a privacy request, please reach us privately via WhatsApp.